Customer Stories

Operators who've done this.

Freight forwarders and customs brokers who put the system in and changed how their operation runs. In their words, not ours.

Mainfreight · 240+ branches

All five key internal KPIs improved substantially.

The CargoWise Productivity Suite across Mainfreight Air & Ocean Australia. Workloads balanced, problems surfaced before customers felt them, and the daily stand-ups developed the next generation of team leaders.

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I.H. Hunter · Customs Broker

Visibility at 20 people that felt impossible at seven.

A specialist forwarder and broker that outgrew informal coordination. Jobs completing in the right order, and a team that could finally see what was coming rather than what was already late.

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Navia Logistics · Forwarder

"A lot of our initial pain points disappear or substantially reduced."

CargoWise productivity tools plus Black Belt in Thinking across the business: the system that shows what's happening, and the thinking skills to decide what to do about it.

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Our business grew from five or six people, where you knew where every job was, to 20-plus where suddenly you weren't across every customer or every job. PAVE changed that.
Lachlan HunterDirector, I.H. Hunter · Customs Broker & Freight Forwarder
Working With ViAGO

Implementations done with the team, not at them.

Every engagement involves the operators from the start, the people who know where the friction actually is. That's why the configuration sticks after we leave.

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Want to see what this looks like in your operation?

We've done this across freight forwarding and customs brokerage operations at scale. If you're on CargoWise, we can tell you quickly what configuration would give you the same visibility.