Fixed-price projects, flexible support, and training that sticks. All built around CargoWise and the people who run it.
We assess your current CargoWise workflow configuration against the three ADA steps and tell you exactly where you are and what needs to change before AI agents can do their job properly. The starting point for most of our engagements.
We scope each project before any work begins. You know exactly what you are getting and what it costs.
Milestones, tasks and triggers built against your SOPs in CargoWise. Every job type mapped, sequenced and ready to run consistently. The foundation for PAVE, AI agents, and everything else that follows.
We work through your operation job type by job type, configure the workflow engine, and make sure your team knows how to use and maintain it.
Talk to us →Visual boards, buffer management and performance measurement configured for your operation. PAVE makes work visible, surfaces the constraint, and keeps the right work in front of the right person including current task load against available capacity.
We configure PAVE, train your team to use it, and work with your managers on how to respond to what the board is telling them.
Talk to us →Ad hoc or on a support agreement. For everything that is not a defined project.
Workflow tweaks, milestone adjustments, trigger fixes. Keeping your configuration current as your operation changes and new job types come on board.
Talk to us →As new Value Pack features go live, we help you assess readiness, configure the workflow underneath them, and get them working properly in your operation.
Talk to us →Buffer adjustments, board redesigns, performance measurement reviews. PAVE is not a set-and-forget system. We keep it working as your operation grows and changes.
Talk to us →Priced per person. Delivered as a programme.
Every stage of Automate, Delegate, Accelerate makes higher demands on human judgement. Automating requires people who understand their own workflows. Delegating requires people who know when an agent has got it wrong and why. Managing escalations under pressure requires rapid cause-and-effect reasoning and the ability to decide fast without second-guessing.
These are trainable skills. BBIT is that training — the same thinking discipline that PAVE is built on, applied to the humans who run the operation. Not a standalone personal development course. The prerequisite for the rest of the operation working as designed.
Visit blackbeltinthinking.com ↗Three levels, each building on the last. PCO gives operators the foundation — they know which job to work on next and why. PCS gives team leaders the systems view, managing flow across the whole operation, not just individual jobs. PCP gives operations managers the tools to design, tune and maintain the PAVE system as the business changes.
Authored by ViAGO. Available via WiseTech Academy.
Most engagements start with an AI Readiness Assessment. Book a call and we will work out the right starting point together.
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